From a package delivery courier to an in-home repair technician, these workers are always on the go. They usually rely on constant data communication to interface with back-end systems over cellular networks for up-to-the-minute work order management. Management for these workers often utilizes GPS technology to create a geo fence and allow for route optimization. In some cases these workers are also responsible for mobile inventory of their van.
Work Order Management
TCG utilizes Tech Dispatch software by Kutir to provide companies the flexibility of a web and mobile framework that is designed to manage field service processes and personnel.
There is nothing worse than showing up to a job site and not having the parts to do the job. A mobile inventory system can make this a thing of the past. Knowing what is currently on a technician’s truck and what is anticipated for a work order saves time, and ultimately money, by not having to repeat a site visit.
Every day UPS, FedEx, and USPS deliver millions of packages—but you don’t have to be one of those large companies to make deliveries. By partnering with Z-Space Technologies, TCG offers software for Campus Package Tracking and Direct Store Delivery.